The term digital divide refers to the gap between those people with effective access to digital and information technology, and those without access to it. It includes the imbalances in physical access to technology, as well as the imbalances in resources and skills needed to effectively participate as a digital citizen. In other words, it’s the unequal access by some members of the society to information and communications technology, and the unequal acquisition of related skills. Groups often discussed in the context of a digital divide include socioeconomic (rich/poor), racial (majority/minority), or geographical (urban/rural). The term global digital divide refers to differences in technology access between countries.
Origins of the termThe term initially referred to gaps in ownership of computers between groups.[1][2] The term came into regular usage in the mid-1990s. President of the United States Bill Clinton and his Vice President Al Gore used the term in a 1996 speech in Knoxville,[3] though the term had appeared in several news articles and political speeches as early as 1995.[4] Larry Irving, a former United States head of the National Telecommunications Infrastructure Administration (NTIA) at the Department of Commerce, Assistant Secretary of Commerce and technology adviser to the Clinton Administration, noted that a series of NTIA surveys (1995), (1998), (1999), and (2000) were “catalysts for the popularity, ubiquity, and redefinition” of the term, and he used the term in a series of later reports.[4] Since the start of the George W. Bush Administration, the NTIA reports (2002)(2004) have tended to focus less on gaps and divides and more on the steady growth of broadband access, especially amongst groups formerly believed to be on the wrong side of the digital divide.
Current usageAs with many general concepts, there are various definitions of the term "digital divide". According to Bharat Mehra (2004), the digital divide is “the troubling gap between those who use computers and the internet and those who do not”.[5]
The term initially referred to gaps in the ownership of, or regular access to, a computer. As Internet access came to be seen as a central aspect of computing, the term's usage shifted to encompass gaps in not just computers but also access to the Internet. Recently, some have used the term to refer to gaps in broadband network access.[2] The term can mean not only unequal access to computer hardware, but also inequalities between groups of people in the ability to use information technology fully.[6]
Due to the range of criteria which can be used to assess the imbalance, and the lack of detailed data on some aspects of technology usage, the exact nature of the digital divide is both contextual and debatable. Criteria often used to distinguish between the 'haves' and the 'have nots' of the digital divide tend to focus on access to hardware, access to the internet, and details relating to both categories. Some scholars fear that these discussions might be discouraging the creation of Internet content that addresses the needs of minority groups that make up the "have nots," as they are portrayed to be technophobic charity cases that lack the desire to adopt new technologies on their own.[7]
The discussion on digital divide often are tied with other concepts. Lisa Servon argued in 2002 that the digital divide "is a symptom of a larger and more complex problem -- the problem of persistent poverty and inequality".[8] As described by Mehra (2004), the four major components that contribute to digital divide are “socioeconomic status, with income, educational level, and race among other factors associated with technological attainment”.[5]
Recognition of digital divide as an immense problem has led scholars, policy makers, and the public to understand the “potential of the internet to improve everyday life for those on the margins of society and to achieve greater social equity and empowerment”.
Digital divide and education
One area of significant focus was school computer access; in the 1990s, rich schools were much more likely to provide their students with regular computer access. In the late 1990s, rich schools were much more likely to have internet access.[citation needed] In the context of schools, which have consistently been involved in the discussion of the divide, current formulations of the divide focus more on how (and whether) computers are used by students, and less on whether there are computers or internet connections.[citation needed]
The E-rate program (officially the Schools and Libraries Program of the Universal Service Fund), authorized in 1996 and implemented in 1997, directly addressed the technology gap between rich and poor schools by allocating money from telecommunications taxes to poor schools without technology resources. Though the program faced criticism and controversy in its methods of disbursement, it did provide over 100,000 schools with additional computing resources, and internet connectivity.[citation needed]
Recently, discussions of a digital divide in school access have broadened to include technology related skills and training in addition to basic access to computers and internet access.[citation needed]
Technology offers a unique opportunity to extend learning support beyond the classroom, something that has been difficult to do until now. “The variety of functions that the internet can serve for the individual user makes it “unprecedentedly malleable” to the user’s current needs and purposes”.
Global digital divideMain article: Global digital divide
Another key dimension of the digital divide is the global digital divide, reflecting existing economic divisions in the world. This global digital divide widens the gap in economic divisions around the world. Countries with a wide availability of internet access can advance the economics of that country on a local and global scale. In today's society, jobs and education are directly related to the internet. In countries where the internet and other technologies are not accessible, education is suffering, and uneducated people cannot compete in the global economy. This leads to poor countries suffering greater economic downfall and richer countries advancing their education and economy. However, when dealing with the global aspect of digital divide there are several factors that lead to digital divide. For example, country of residence, ethnicity, gender, age, educational attainment, and income levels are all factors of the global aspects of digital divide.[10][page # needed] In addition, a survey shows that in 15 Western European countries females, manual workers, elderly, and the less educated have less internet access than males, professional, the young, and the well educated”.[11] The digital divide is a term used to refer to the gap between people who have access to the internet and those that do not. It can also refer to the skills people have – the divide between peoples who are at ease using technology to access and analyse information and those who are not.
Digital divide, e-democracy and e-governance The theoretical concepts of e-democracy are still in early development, but many scholars agree that blogs (web logs), wikis and mailing lists may have significant effects in broadening the way democracy operates.[14] There is, as yet, no consensus among scholars about the possible outcomes of this revolution;[14] it has so far shown promise in improving electoral administration and reducing fraud and disenfranchisement; particularly positive has been the reception of e-government services related to online delivery of government services, with portals (such as United States USA.gov) used as intermediaries between the government and the citizen, replacing the need for people to queue in traditional offices.[15]
One of the main problems associated with the digital divide as applied to a liberal democracy is the capacity to participate in the new public space, the cyberspace - as in the extreme case, exclusively computer-based democratic participation (deliberation forums, online voting, etc) could mean that no access meant no vote. Therefore, there is a risk that some social groups - those without adequate access to or knowledge of IT - will be under-represented (or others over-represented) in the policy formation processes and this would be incompatible with the equality principles of democracy.
Overcoming the digital divideProponents[attribution needed] of the open content, free software, and open access social movements believe that these movements help equalize access to digital tools and information.
Projects like One Laptop per Child and 50x15 offer a partial solution to the global digital divide; these projects tend to rely heavily upon open standards and free open source software. The OLPC XO-1 is an inexpensive laptop computer intended to be distributed to children in developing countries around the world,[16] to provide them with access to knowledge. Programmer and free software advocate Richard Stallman has highlighted the importance of free software among groups concerned with the digital divide such as the World Summit on the Information Society.